The Fault Event Response Time report shows you the Time to Isolate (TTI) for each fault event occurring on a security device over a specified period of time. These values are shown in relation to a response time threshold value. This report shows the Time to Isolate for fault events that have occurred on security devices in your network.
Report Example:
To run a Fault Event Response Time report:
Select the Reports tab.
From the Available Reports categories, select Security > Fault Event Response Time.
By clicking on the drop-down calendars and selecting a date or by typing over the text in the date field, enter the date range for the report.
From the Available list, select fault event types to include in the report, and click the arrow to transfer the information into the Selected list.
Click Continue.
NOTE: You will see a message screen that shows the time until the report results
are complete. To exit the results page and send the report to the Stored Reports
page for later viewing, click Send to Stored Reports.
When viewing the report, you will see a graph containing information matching the options you selected.
For information on different ways to display and/or print report output, see Report Options.
Related topics include:
Mean Time to Resolve: Single Event
Mean Time to Resolve: Multiple Events
Trouble Ticket Origination Analysis
Trouble Ticket Volume: Top 10 Sites